SIGOS recrute CDD

SIGOS recrute
Service Consultant Fraud Detection (f/m)

fulltime │ location: Tunis, Tunisia
Are you looking for a new challenge with a multinational company?
Are you enthusiastic about working closely with customers in a service-oriented manner?
Then prove yourself to us as

Telco Fraud refers to all unwanted financial losses at telecom operators that are being caused by deliberate actions.
The Business Unit Fraud delivers the industry’s most efficient, advanced and largest Interconnect (anti-)Fraud services. The Service Consultants provide a holistic, smart and multi-language testing service approach. SIGOS will prepare you for this interesting challenge by providing you with extensive training (no previous Fraud Management experience required).

Your responsibilities:
 Managing customer accounts and acting as the single point of contact throughout the contracts
 Handling communication with the customers autonomously and building a strong professional relationship with them
 Conducting Interconnect testing campaigns and translating customer needs into service specifications
 Advising customers on how to handle Fraud cases
 Writing reports and delivering presentations on the results
 Closely cooperating with colleagues in your team and different departments

Your profile:
 University degree
 Professional work experience, ideally within customer relations
 Excellent communication skills in English and French. Any other language knowledge is welcome
 Passion for delivering excellent service
 Very good analytical skills and willingness to cope with large data files and Excel
 Reliable, proactive and well-structured working approach, even when working under pressure
You can expect…
… a diversified range of tasks and responsibilities in a dynamic and growing company
… interesting opportunities for further professional development
… an open and social organizational culture in an international atmosphere
… detailed and continuous training and guidance on the telecom requirements

SIGOS GmbH │
Klingenhofstraße 50 d │
90411 Nürnberg │ www.sigos.com

Comment postuler :
Did we spark your interest?
Then we look forward to receiving your full application documents, including details about your motivation, salary expectations and your earliest possible start date via e-mail at:

[email protected]
Ville : Tunis, Tunisia
Nom / Entreprise : SIGOS
Email : [email protected]
Tel / Fax : +21626451177
Adresse : Klingenhoferstrasse, Nuremberg, Allemagne