Technical Support Analyst🌟

Do you have a passion for solving IT challenges and delivering exceptional user support?
Are you fluent in English and French, with strong communication and technical skills?

This might be the perfect opportunity for you!

🖥️ Role: Technical Support Analyst
📍 Location: Tunisia

💼 Your Mission:

Provide first-line technical support to users.
Troubleshoot hardware, software, and network issues.
Ensure prompt and clear communication with clients in English and French.
Collaborate with teams to resolve complex IT problems and improve processes.

🔍 What We’re Looking For:

- ✔️ Excellent English and French proficiency.
- ✔️ Strong problem-solving and communication skills.
- ✔️ Previous experience in IT support or help desk roles.
- ✔️ Knowledge of tools like Active Directory, Intune, or ticketing systems (e.g., ServiceNow).

💡 Why Join Us?

- A dynamic and supportive work environment.
- Opportunities for professional growth and training.
- Work on impactful projects with an enthusiastic team.