Senior Communication Manager

 

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• Job title: Programmes Marketing Manager – Levant
• Location: Tunisia
• Contract Type: 2 years (renewable)
• Industry: Non-profit Organization Management
• Job function: Marketing
• Pay Band 7/F (Locally appointed)

• Salary: 3497 TND Gross + benefits / medical insurance / annual leave

• Closing date: 31 July 2019

NOTE: 

• If you are interested in this role, kindly submit your application by 31 July 2019

Role Purpose

The role will be responsible for leading the implementation of a two-year communication strategy for the Teaching for Success, Tunisia programme. They will need to have the capability to interpret and deliver the strategy in collaboration with the British Council’s country, regional and global communication teams. They will be responsible for internal and change communications; external communications planning and delivery, including media, PR, events and stakeholder communications. 

They will work closely with internal and external key stakeholders (including the programme’s donor partner: FCO/British Embassy), implement strategies that strengthen and integrate communication initiatives to continue to engage current audiences, identify and attract new ones and create greater awareness of the British Council and the programme’s funder: FCO.

This is an important role that will suit an experienced communications professional with exceptional interpersonal and communication skills, proven strategic thinking capability, the ability to make things happen, as well as specific project management experience.

They will have a good understanding of emerging technology and its role in modern communication techniques. They will be assertive, driven, and accountable. The post holder will be enthusiastic and passionate about what they do, be innovative and creative, and have a strong outcome focus and commitment to a high level of professionalism. They can maintain confidentiality and exercise discretion. 

Function Overview

Communications at the British Council is a strategic function which drives awareness, understanding and engagement with us across our diverse audiences. We use insight, knowledge and analysis of our market and our customers to engage them with the British Council’s international cultural relations mission, our products and services in the most impactful and effective way. We lead the development of our brand and use our expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and prove the impact of what we do.

The Middle East and North Africa (MENA) Communications Directorate plays an essential role in helping us to make a positive contribution to the UK and the communities where we work – 17 dynamic and diverse countries in MENA. The Directorate is driving an approach to communications excellence through an integrated team of communication professionals that include specialists working in communications, insights and analysis, marketing performance and digital communications. The work is varied, challenging and rewarding, and supports a portfolio of work in English language teaching services, examinations and professional qualifications, education programmes, and arts and society initiatives. 

To join this high functioning team, we are looking for candidates who are adaptive and innovative. Prepared to think differently, drive value and demonstrate high levels of expertise and professionalism. They will be dedicated to growing the impact and reputation of the British Council and the FCO in Tunisia, supporting the requirements of the programme’s varied target audiences.

Main Opportunities

• Develop a programme communications strategy and implementation plan which aligns with the British Council’s and FCO’s global, regional and country strategies and goals, and supports the programme’s activities.
• Lead the development and delivery of the programme’s strategy, ensuring the planning and delivery of audience focused outcomes.
• Oversee communication activity related to Teaching for Success, Tunisia often with diverse stakeholder needs and requirements.
• Support in the management of crisis communications and media relations related to Teaching for Success, Tunisia in country, working closely with Cluster and Regional Head of Communications and Team Leader.
• Strategic oversight of the communication of the British Council’s profile to internal and external stakeholders.
• Provide strategic advice to the programme’s leadership regarding communication direction and activities.
• Identify and establish effective networks and strategic relationship with media, creative and digital partners.
• Lead and coordinate a communications taskforce comprised of key programme partners: British Council, the British Embassy and the Tunisian Ministry of Education.
• Maximise the use of emerging technologies to analyse, benchmark, promote and innovate communications.
• Measure and report against key performance measures and annual plans.
• Ensure that market insights and stakeholder analysis are interpreted and used effectively to inform development of communication activity to maximise audience reach.
• Oversee the coordination, preparation and production of Teaching for Success, Tunisia publications and events.

Qualification

• 5 years’ experience in managing communications within a large and complex organisation or agency
• Fluency in English and Arabic is essential 
• Demonstrable experience in providing expert advice and guidance on internal and external communications
• Demonstrable experience in managing and mitigating internal and external communications risks and issues
• Proven record of editorial experience (i.e. proofreading, translation, knowledge of different content types, etc.)
• Demonstrable creative approach to developing, implementing and evaluating communication activities
• Substantial practical experience of using social media to extend reach of an organisation including through campaigns;
• Proven project management skills
• Team-oriented working skills

The British Council is committed to a policy of equal opportunity and is keen to reflect diversity at every level within the organisation. We welcome applications from all sections of the community. We guarantee an interview to disabled candidates who meet the essential criteria. British Council appointments are contingent on thorough checks. In the UK, and where appropriate systems exist overseas, these include Criminal Records checks.