Bank ABC is reinforcing its Retail & Digital Banking Department with the recruitment of a Branch Manager for one of its branches in Tunis.
As a Branch Manager you will ensure the responsibility of the development of the business assets of the branch and the team management with a constant concern for quality, efficiency, profitability and risk management.
1. Principal Responsibilities, Accountabilities and Deliverables of Role:
1.1 Management missions:
• Establish a diagnosis of the branch and provide annual sales action plan to the Head of Branches.
• Negotiate and assign the business individual objectives to sales team.
• Ensure a weekly coaching to the team and analyze variances in relation to the achievement of business objectives and implement corrective actions.
• Ensure the organization and consistency of portfolios between them & the Relationship Manager.
• Ensure periodic evaluation of their team.
1.2 Business missions:
• Ensure the achievement of the business objectives of the branch
• Manage a portfolio of SMEs, professionals, and worthy customers.
• Enhance and develop equipment to the customers in banking products and services.
• Perform regularly visits customers, through exploration to develop commercial property.
• Provide customers with quality services and follow with thorough answers to their claims.
• Develop international business transactions and signature commitments.
1.3 Risk missions :
• Comply with the rules for granting loans before any transmission of files for the approval of the credit department.
• Follow branch’s outstanding payment and ensure the recovery of NPLs in the soft phase of collection in a working relationship with the recovery unit.
• Ensure the strict implementation of internal procedures of the Bank and ensure a periodic inspection of 1st level on the sensitive procedures and accounts.
1.4 Administrative missions :
• Ensure obtaining and preservation of all documents related to the opening of customer accounts and sale of products and services.
• Ensure validation of term deposit transactions.
• Ensure updating and ranking of documents related to clients.
• Ensure the reliability of entered data and its update in the CBS and in the other applications, related to clients.
• Ensure daily control of the accounting day and its sending to the internal control.
• Enhance our bank ABC notoriety.
2. Job Requirements:
2.1 Education :
• Bac +3 and more.
• Any additional certification is a plus.
2.2 Knowledge :
• Perfect knowledge of bank’s products and services
• Perfect mastery of business techniques
2.3 Experience :
2.4 Personal attributes :
• Management.
• Organization.
• Communication.
• Business & Risk sens.
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