Neolians // recrute CDD

[LAST CALL]
Recruitment: IT Support – Tunis
Fluent in English and French
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Neolians are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our partners install applications and programs.

Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.
If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.

The contract will be a CDI part-time (24hours) per Week-End.
Week End Working hours
Friday 11pm Paris – 8am Sat Paris
8am Sat Paris – 5pm Paris Sat
5pm Sat Paris –2am Sun Paris
Sun 2am Paris –11am Sun Paris
Sun 11am Paris – Sun midnight Paris.