Warehouse Manager

– Jumia (Full Time)

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main Responsabilities 

• Manage several teams performance, Inbound, Inventory, Outbound, Aftersales (to manage on your own in the beginning, then scale by building a team dedicated to each department )
• Warehouse operations processes setup and continuous improvement
• Liaise with the technical teams as well as the local teams on all matters related to warehousing systems
• Create KPI’s and implement simple systems for performance measurements and growth.
• Design granular dashboard using advance excel techniques which identify bottleneck areas of the operational processes.
• Use Order life analysis to monitor end-to-end warehouse process to improve operational efficiency.
• Ensuring the timely scan at all the legs and updating in systems for movement as transferable unit.
• Monitor the queues closely to identify anomalies thus improving customer satisfaction.
• Oversee daily Reporting on Incidents/Change/Problem tickets and SLA status 

Required Skills And Qualifications

• Proven experience of several years in Warehousing and/or Logistics
• Experience in Operational Management 

Nice To Have

• Experience in e-commerce operations
• Experience ef high growth compagnies or start-upenvironment 
  

Personal Qualities & Behavioral Traits

• Enthusiasm and interest in operations & technology
• Be a field person
• Ability to quickly build trust with people
• Can handle people conflicts situations
• Solution oriented and proactive attitude
• Likes problem analysis and solving
• Eager to work in team enviroement and share knowhow
• Easily adapts to new situations and changes
• Has a keen attention to detail and is organized 

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• A n unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders