Technical Support Engineer

Responsibilities:

• 3-5 years CCTV or security industry experience with full knowledge of technical skills
• Experience in dealing with Projects management
• Experience in Product selection and solution design
• Undertaking testing and commissioning activities in line with the specified site/project requirements
• Ensuring that equipment works to its specification
• Creating and carrying out test procedures
• Ensuring the safe testing and commissioning of completed installations to achieve the necessary performance in accordance with project program requirements
• Sensitive to client’s requirement and can always capture what the client want
• Providing technical support, Troubleshooting and investigating problems and diagnosing and repairing faults
• Providing regular training and certificate training (HCSA, HCSP etc.)

Qualifications:

• Excellent public speaking skills and Good at making presentations
• Capable to deal with both pre-sales and after sales support
• Sensitive and always updated to new technology
• Strong logic and a sharp ability to locate technical issues
• Enthusiastic and responsible at his/her work
• Good command on written and spoken English, experience in making testing reports and feedback would be an advantage